Refund Policy

1. Merchant of record

Payments for Mac Fan are processed by Paddle as merchant of record. Refund handling follows Paddle’s buyer terms and refund rules.

2. How to request a refund

To request a refund, submit details on the Contact page (https://ai-universe.cloud/contact/) with your purchase email and order details. You may also use Paddle support channels for billing requests.

3. Processing

If a refund is approved, it is returned to the original payment method by Paddle according to Paddle processing timelines.

4. License status after refund

After a refund is approved, related license entitlements may be revoked automatically.

5. Policy reference

Paddle policy reference: https://www.paddle.com/legal/checkout-buyer-terms.

6. Consumer rights

This policy does not limit rights available under applicable consumer protection laws.