Support
Contact AI Universe
Use this page for support, billing, waitlist, or partnership requests.
1. Contact channel
Email address: support@ai-universe.cloud
Please send your request from your own mail app and include the details below to speed up processing.
2. Required details
- Topic (billing / refund / license / technical / waitlist / business)
- Your purchase email (for billing, license, refund issues)
- Order ID or transaction ID (if available)
- App version and macOS version (for technical issues)
3. Waitlist topics
- AI Productivity Toolkit
- Performance Lens